It was with great enthusiasm and involvement that EXTRA voluntarily initiated contacts with Portuguese Certification Association (APCER) and its partner IQNet – The International Certification Network, with the intention of applying for certification in the NP EN ISO 9001:2015 standards and Good Distribution Practices for Medicines for Human Use and Medical Devices.
Such a choice was clear from the outset, given the demands of the national market, the globalization of which we are a part, and the existing intention, as there was a need to establish a clear commitment to internal processes, standardizing procedures, attitudes, and behaviours, and giving EXTRA visibility in the national market and among other entities that regulate our activity. This decision allows us to stand out from the competition and elevate EXTRA to the level of international companies where it positions itself.
This now achieved challenge is the first step of many to come, where each step will reflect continuous improvement with internal and external impact, particularly in communication with customers and their satisfaction, in new markets, in increasing market share, gradually improving in a sustainable way the competitiveness of EXTRA.
Kind regards,
Quality Dept.